Last week I purchase Webwatcher and I spent a total of 7 hours trying to install this software on my PC. I was so frustrated by this process, that I almost gave up.

I decided to reach out to the company and ended up online with the IT department for several hours. During the process, I allowed The IT people to take control of my pc remotely and then it crashed.

I wanted an instant refund and I was told I had to do a host of things to request it and receive........ I now have to wait for the refund then purchase another monitoring app so I can keep up with my pre-teen daughter, which is hard enough.

All I can say is Please Don't!

Product or Service Mentioned: Webwatcher Webwatcher Monitoring Software.

Reason of review: software not working - computer crashed.

Monetary Loss: $129.

Preferred solution: Full refund.

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