WebWatcher Phone Numbers and Emails

Toll-Free Number:

  • (888) 682-9501

WebWatcher Email:

Customer Service
Send Message
Is this your business?
PissedConsumer Club

Contact Information

WebWatcher Website:

WebWatcher Help Center:

Corporate Office Address:

WebWatcher
1391 Post Road East
Westport, Connecticut 6880
United States

WebWatcher Rating Based on 122 Reviews

Rating details

1.5
more details
Product or Service Quality
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is WebWatcher's Customer Service?

Jeffry Yjj
Jeffry Yjj
Feels Disappointed | Oct 16, 2023

I never spoke to a live person. It was a chat line, and they gave me incorrect information on how to get my refund.

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Carlotta Cyo
Carlotta Cyo
Feels Disappointed | Sep 12, 2023

Awful

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Summary of WebWatcher Customer Service Calls

722 TOTAL
CALLS
02:44 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WebWatcher?

Activation/ Cancellation Question:

  • “Cancel order”
  • “I want to unsubscribe”
  • “Cancel subscription”

Refund Question:

  • “Refund”
  • “To get a refund, they gave me an email address to send my request to that keeps getting kicked back. It won’t go through. They charge me my money they took is a scam I don’t owner of PC I want to refi.”
  • “Refund IMMEDIATELY”

Request for Information Question:

  • “Need a few questions answered before I paym”
  • “I need help with my acount”
  • “I need. Support”

Payments and Charges Question:

  • “Unauthorized”
  • “I was charged twice”
  • “Billing”

Product/ Service Question:

  • “App not working properly”
  • “The app is not working”
  • “Can not access the service”

Account Question:

  • “Can't find subscription”
  • “Phone hacked”
  • “Account not working”

Staff Question:

  • “Customer service”
  • “I can't pay for service”
  • “Issues with service”

Shipping and Delivery Question:

  • “I can't get the service to work so I would like as refund”
  • “Its been three days in i still have not received my refund”
  • “I haven't gotten my refund”

Return/ Replace Question:

  • “Being changed for something that i told you to stop changing me for”
  • “I didnt purchase this please return my money”
  • “Return and refund”

Cards Question:

  • “Card subscription”
  • “Your free trail wont take my card”
  • “Card was charged and my emails say I don't have an account”

Website/ Application Question:

  • “Is your site down?”

Other Question:

  • “Well i made a accidentally purchased this thinking utd cost m $39.95. I had 40 in my cashapp. So i thought i woul have enough o covr it. So i went ahead and nade th purchae. Well as soon as i di this the cost went up to 50 something dollars. Need my”
  • “Not getting what i paid for”
  • “Pay with check”

About

Related Companies

Awareness Tech, Veriato, InterGuard, Screen Time Labs

Summary

WebWatcher offers professional website monitoring services. The company was launched 10 years ago. WebWatcher provides a wide range of services for monitoring the availability of clients' website as well as other web service (simple HTTP, email service, complicated ASP Script etc.). The company can monitor over 40 different types of applications and services. WebWatcher watches websites or applications 24 hours a day, 7 days a week. Generally, the services of WebWatcher can be subdivided into basic services (basic HTTP monitoring with Email failure status notification), extended services (basic services, plus pager notification, activity summary reports available via email), corporate services (any of the extended service options, plus expanded reporting, as well as trending and response time).

WebWatcher reviews and complaints

WebWatcher is ranked 614 out of 5050 in Software category

Area Served

USA

Payment Methods

PayPalVISA

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