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Contact WebWatcher Customer Service

WebWatcher Phone Numbers and Emails

Toll-Free Number:

  • (888) 682-9501
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WebWatcher Email:

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How to Contact WebWatcher Customer Service?

Most Popular Number:

(888) 682-9501
Total calls: 421 Issues resolved: 9 Last call: Feb 5, 2025
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PissedConsumer Reporter

WebWatcher is a device monitoring software that allows individuals to discreetly track or supervise a specific device using a secure online account. This software is by Awareness Technologies, which can be contacted via the toll-free number 1-888-682-9501 for questions and concerns. The WebWatcher phone number is an efficient way to contact the customer service team for queries related to the software and its uses. Customers can also visit the company at 1391 Post Road East, Westport, Connecticut 6880, United States, to discuss issues with the WebWatcher customer service team.
The company also has a branch at 700 South Rosemary Ave., Suite 204-144, West Palm Beach, FL 33401, with an active customer service team to assist you.

The WebWatcher customer service is active at the address support@webwatcher.com to address customer queries and concerns. From discussing technical issues to giving feedback on the software, this email is an effective communication channel for customers. To request customer support or refunds, you must have an online WebWatcher account to communicate effectively with the support team. Individuals who do not have an account can visit the company website and click on Contact Us. Click Support to get directed to a new page from the list of options appearing next. There, you will find the option of Tickets that you need to click before following the prompt. The company support team has a quick response on all its communication platforms, including the WebWatcher WhatsApp, email, and the official website.

To use the WebWatcher app, download the software through the website on your device and log in using your credentials. If you do not have a WebWatcher online account, create one by entering your details to activate the app on your device. The WebWatcher software can make it easy for parents to monitor the activities of their children on their devices. By marking the recorded data as safe or risky, it helps customers protect their children against all online and offline dangers.

WebWatcher Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.

  • More commonly used way of contact is by phone.

    Source Distribution
    79% phone 21% email
  • The best phone number to call WebWatcher is 8886829501.

  • The longest wait times are on Thursday, while the shortest are on Sunday. The average call time is 3 minutes.

  • Be prepared for the call as WebWatcher may ask you for the following information to identify you as a customer: customer id or account no, email or order id or tracking no.

View full overview ›
PissedConsumer Club

Contact Information

WebWatcher Website:

WebWatcher Help Center:

Corporate Office Address:

WebWatcher
1391 Post Road East
Westport, Connecticut 6880
United States

WebWatcher Rating Based on 132 Reviews

Rating details

1.5
more details
Product or Service Quality
Customer service
Price Affordability
Exchange, Refund and Cancellation Policy

Rating stats

Rating trend

How Good is WebWatcher's Customer Service?

Alan Z Ybe
Alan Z Ybe
Feels Satisfied | Sep 05, 2024

great

Read full quote
Jeffry Yjj
Jeffry Yjj
Feels Disappointed | Oct 16, 2023

I never spoke to a live person. It was a chat line, and they gave me incorrect information on how to get my refund.

Read full quote
Carlotta Cyo
Carlotta Cyo
Feels Disappointed | Sep 12, 2023

Awful

Read full quote

Summary of WebWatcher Customer Service Calls

773 TOTAL
CALLS
02:39 AVG CALL
DURATION
7% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call WebWatcher?

Activation/ Cancellation Question:

  • “Cancel subscription”
  • “Cancel order”
  • “I want to unsubscribe”

Refund Question:

  • “Refund”
  • “Refund request”
  • “Refund phone was hacked”

Request for Information Question:

  • “To help setup”
  • “General questions”
  • “Install support as getali.com is not showing as valid website”

Payments and Charges Question:

  • “I've been getting charged monthly and I did not order it personally”
  • “Billing”
  • “Charges on credit card”

Product/ Service Question:

  • “Not able to connect to other phone”
  • “Technically problem”
  • “To purchase app”

Account Question:

  • “Subscription”
  • “Password reset”
  • “Can't find subscription”

Staff Question:

  • “Customer service”
  • “I can't pay for service”
  • “Issues with service”

Website/ Application Question:

  • “Download”
  • “Installation”
  • “Unable to install WebWatcher on my MacBook Pro”

Return/ Replace Question:

  • “Being changed for something that i told you to stop changing me for”
  • “I didnt purchase this please return my money”
  • “Return and refund”

Shipping and Delivery Question:

  • “I can't get the service to work so I would like as refund”
  • “Its been three days in i still have not received my refund”
  • “I haven't gotten my refund”

Cards Question:

  • “Card subscription”
  • “Your free trail wont take my card”
  • “Card was charged and my emails say I don't have an account”

Other Question:

  • “Can't see web pages”
  • “Removal of app”
  • “Details on what countries you cover?”

Compare WebWatcher Customer Service To

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mSpy
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2.7 out of 5
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