
WebWatcher
Reviews and Complaints
Unauthorized payment
I purchased web watcher 2 yrs ago, I broke my phone and was told it could not be transferred to my new one so I canceled the service because I was upset that I would have to pay another $100.00. Now after all this time they charged me for service that has not been rendered.
Webwatcher is a SCAM
BUYER BEWARE! Does not work for iPhone!
They make you go through hoops to try and get your money back! Report them to PayPal, your bank and your credit card company. Get a lawyer if needed!
I tried to cancel within 24 hours after ordering because their software DOES NOT work with the iPhone.
They would not refund and I had to spend many hours trying to get my $129 back!
JUST GO SOMEWHERE ELSE! Not worth your time, money or aggravation they cause!
Terrible
I requested a refund for my online purchase of the webwatcher service and no one has contacted me about it.
Multiple duplicate authorizations on my debit card
Charged 39.95 3 times for 3 duplicate sibscriotions
I want to talk to a real person but can't thia is crazy
Yes over and over i have 4 different numbers and you cant talk to anyone i cancelled the same day as they said whould be a free trial i have message emailed and called and cant get a responce
I feel scammed!!
I am highly dissatisfied customer. I feel like the website is set up to rip people off.
I'm a single working mother and I cannot afford to be at $129 on something that does not even work. and then on top of that when I tried to email the support team I can't even get a response.
I would not recommend this website to anyone. They need to go ahead and shut it down total scam I feel.
Do NOT buy unless prepared to lose your money
Computer Crashed
Last week I purchase Webwatcher and I spent a total of 7 hours trying to install this software on my PC. I was so frustrated by this process, that I almost gave up.
I decided to reach out to the company and ended up online with the IT department for several hours. During the process, I allowed The IT people to take control of my pc remotely and then it crashed.
I wanted an instant refund and I was told I had to do a host of things to request it and receive........ I now have to wait for the refund then purchase another monitoring app so I can keep up with my pre-teen daughter, which is hard enough.
All I can say is Please Don't!
Full refund
Theft
They debited my account 2 weeks after my 3 month subscription was over. I wasnt using it anymore and wont be and they refuse to return my money for a service im not using. Also you cant hide this app on the targeted device so whats the point of using it
Don’t waste your time or money
Webwatcher charges you up front even during the “free trial”. Don’t fall for it.
I was unable to use the software for my devices and contacted their “technician “. He couldn’t make it work either so I requested a cancellation and refund. I was told no refunds. This is a racket!
Use anything else. Customer service is rude and condescending.
False advertisement
This app does not work as advertised. I sent test messages that are MIA.
The tech couldn’t figure out why.They app can not locate target phone. They said a ticket would be opened for that with no response. I canceled before trial end and my card was still charged! Customer service is only available via chat.
They only give repetitive generic answers. Any decent company would refund your money if not happy but not this fraud
Waste of money
This app doesnt work most of the time. I tried several times to get a refund.
They do not respond. It's easy for the child to turn it on and off.
The app doesnt notify you like it says it will. It is a waste of money.
Scam artist
I purchased a month subscription. It didn't work from the start.
You have to provide cloud log in information. I did this, wouldn't show proper device I wanted monitored. I tried to contact them via live chat immediately and no one responded (ever). I then emailed their support email provided on site, no one responded to that.
l then called their customer service phone. The phone #, when called went to auto recording saying they were all busy and leave a message but no one called back. Trying 3 ways to contact the company, no response from any of the 3 means. I then tried to request refund via Paypal.
Apparently, this is the only means they decide to respond to which is by denying it even though their policy states-"if an issue can't be resolved within 3 days of singing up, they will allow a refund request'. I did exactly what written out under their policy and they still denied even though it was under their policy.
- Anything--scam
Full refund
The Monitoring App does not Function
They simply got my money and did nothing. i need to know the truth about my spouse's recent movements. A *** expert helped in discovering the whole Truth about the Affair.
itechspyware at gmail dot com.
They helped in gaining access to the Targets mobile device to check texts messages; call records; Whatsapp chats; Facebook messages.
Top Notch surveillance
I guess using the application at first you would think probably it might work you are Eager to discover the hidden truth. Now with available evidence you have Leverage over the Unfaithful partner. Works for all the Operating systems iOS; Android; Windows
Real time Monitoring. 24 hour backup
This can be very useful and helpful in your quest to get the Truth
Webwatcher Freezed
Software is held up, not updating any record. Before purchase most of claimed actions were done.
But once bought, for 12 months pd, just after 1 month use, it is not responding.
Poor experience, need thr asst. Thanks,
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