This is the worst customer service experiance I have ever had. Every time I contact them they have a different excuse for why the program doesn't work.
But funny thing is if I buy more or upgrade all of a sudden they say my problems will disappear. So I already bought it why isn't that one working. Their idea of customer service consists of back and forth chat that gets you nowhere. It also is a very long process.
I have literally spent hours on chat trying to make the program work as intended including the upgrade I foolishly purchased to try and fix issues.They will not fix your problem, they want more money, and you cannot call them. Run don't walk away from this company.
Monetary Loss: $50.