AOL's AimPro has been out for a couple of years now. Webwatcher does not have AimPro as part of their IM setup so you have to pay for more screenshots to see 2-way IMing.
This is AOL's most popular IM/chat feature and Webwatcher does not recognize this. If your son/daughter is using AimPro as chat, reconsider Webwatcher because you'll be forking out more money for screenshots. Using the "Keystroke" feature only lets you see one-way chatting (outgoing messages).
Very disappointed and will more than likely eat my $97 to find a one that includes AimPro.