Product: Webwatcher Monitoring Software Clear all filters (29 of 29 reviews match)
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I was properly monitoring my targeted device yesterday, and when I woke up I tried to request data and it's not working. Can you walk me through it please
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Webwatcher Monitoring Software
#1102160
Webwatcher's reply to:

To avoid any gaps in coverage, subscriptions will renew automatically until canceled (as per the terms and conditions accepted) using the payment information previously provided. Customers can easily cancel their subscription at any time to avoid being charged going...
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Product
Webwatcher Monitoring Software
#1043672
Webwatcher's reply to:

This is an Apple issue where the customer needs to contact in order to resolve their iCloud backup issues. WebWatcher is performing as advertised in this account.
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Product
Webwatcher Monitoring Software
I didn't like
  • Product did not keep working
  • Dishonest customer service
  • Text data stopped working
#1042636

Webwatcher - Not getting full services

#1078489
I'm trying to figure out why I'm only able to see text messages not the call log
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Webwatcher's reply to:

This is an Apple issue and has nothing to do with WebWatcher. If you change the Apple ID & Password of the target device, you have to update that info in your WebWatcher account to continue recording data. WebWatcher is performing as advertised.
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Product
Webwatcher Monitoring Software
I liked
  • It looked like a good product
I didn't like
  • Referred to apple to correct their software
#1035746
Webwatcher's reply to:

Awareness Technologies Terms of Use and End User Licensing Agreement require that you only install its software on devices that you own or have permission to monitor and that you inform all users of those devices that they are being monitored. To ensure proper use, we...
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Product
Webwatcher Monitoring Software
#1034617
Webwatcher's reply to:

Call data is actually in customer’s WebWatcher account. Could be that no calls were made in the time period for which they were searching in WebWatcher.
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Product
Webwatcher Monitoring Software
#1021540
This product never worked correctly.Of course they will not refund your money. Only thing they will do is blame you & laugh all the way to the bank!Tonya M.
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Product
Webwatcher Monitoring Software
#1018715
WebWatcher for iOS is an iCloud monitoring solution and one of the first solutions to support the iOS 9+ operating system. In addition to automatically requesting data on behalf of customers who login to their accounts at least once every 48 hours, WebWatcher has...
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Product
Webwatcher Monitoring Software
#921616
Customer requested refund on 6/10 because iCloud Backup was off (required on for software to function correctly) and didn’t have access when she had previously contacted support to troubleshoot. Customer has since worked with support to back up the device and, as...
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Product
Webwatcher Monitoring Software
I didn't like
  • Broken
  • Did not work properly
  • Data accuracy
#868609
Webwatcher's reply to:

All records in this customer account show that all issues have been resolved by our technical support team. Settings on customer’s computer was causing the caching of recorded data that was preventing upload to their account. Records show that the customer is currently...
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Product
Webwatcher Monitoring Software
I liked
  • Great if you want to be discovered and spend money frivolously
I didn't like
  • Hey its great if you want to pay and then be discovered
#853655